AUSTIN, Texas, August 3, 2021 / PRNewswire-HISPANIC PR WIRE / – Sigo Seguros, an inclusive auto insurance provider serving the Spanish speaking community, launched its own auto insurance product in Texas which is transparent, affordable and natively available in Spanish and English. By removing biased rate factors such as credit rating, work history, and education level from its underwriting process, Sigo Seguros is equipped to serve the neglected segment of Spanish speaking clients with fair and equal coverage.
Spanish speakers didn’t just matter 53 percent of Texas’ population growth over the past decade, but according to the US Census Bureau, Hispanics were expected to become the the largest population group in the state this year, a year earlier than expected. To better understand the specific needs of Spanish speakers in Texas, especially when it comes to auto insurance, Sigo Seguros recently surveyed this demographic. Over 90% of those surveyed said support in Spanish was important to their insurance company, making priority access to Spanish via web, mobile and customer service one of the priorities of the company.
“Minorities in United States have enough challenges to overcome – easily finding and accessing car insurance at a fair price shouldn’t be one of them, ”said Nestor Hugo Solari, co-founder and CEO of Sigo Seguros.
Traditional insurers traditionally penalize minority customers for not having access to a US or state driver’s license. Sigo Seguros accepts all forms of ID, including foreign and out-of-state licenses, and also waives fees such as reinstatement fees, cancellation fees, payment fees, and registration fees. ‘endorsement.
“Not only was the removal of biased variables from the Sigo Seguros assessment process non-negotiable, but offering discounts for things like using our Telematics App, the first safe driving app in Spanish in the United States. United we can help our customers save money We also know that the Hispanic community, in particular, is extremely mobile savvy, so we have removed the need for traditional physical interactions by providing an app where customers can make changes to their own. policy, access customers, support and pay for their policy, all from the comfort of their own homes, ”Solari said.
Customer Vanessa Escarrega boasts: “Sigo gave me the best price. In addition, the customer service was spectacular and prompt.
Customers can get a free quote from Sigo Seguros by simply entering three levels of information: zip code to confirm eligibility, car information including its car type, and driver information including name, date of birth and gender. After signing and completing the subscription, the customer will go through a simple onboarding process and then have 24/7 access to their documents as well as customer support through a fully bilingual call center, online chat and an SMS.
In addition to offering its own product in Texas, Sigo Seguros will continue to serve California and New Jersey as a broker representing various insurance companies, with the intention of bringing its own exclusive products to these states and others in the future. Since the creation of the company in 2019, Sigo Seguros has maintained a customer retention rate of over 80%.
Sigo Seguros is an inclusive auto insurance provider focused on service to the Spanish speaking community. The company offers transparent, reliable and affordable pricing that removes fees and biased rating factors that have disproportionately affected minorities. Additionally, the company provides coverage for customers with US and foreign licenses or credentials. Founded in 2019, Sigo Seguros is available in Texas and offers a mobile platform that simplifies the process of getting a quote, signing up, signing documents and handling complaints. Sigo Seguros makes it easy to buy the right blanket for you and your family. For more information visit https://sigoseguros.com/. “Sigo Seguros lo simplifica.”
SOURCE Sigo Seguros